Support & corrections

Product support

Include the public page URL, vehicle and mode, browser or device, what you expected, and what happened. Screenshots are optional. Do not include passwords, sign-in links, payment-card details or confidential artwork.

Report a content correction

Send the page URL, the statement that appears wrong, your suggested correction and a source link if available. Useful topics include the vehicle generation, a supplier price, a coverage limit or a translation.

We review factual corrections against the available evidence and may ask for clarification. Verified changes are made on the affected page. We do not publish your email address or private correspondence as part of a correction.

Billing & refunds

Include your account email, order reference, payment date and the issue. Never send a full card number or security code. Cancel future monthly renewals in Subscription & orders; a refund request is handled separately.

Privacy & account requests

Use this route to request access, correction, export or deletion of account data. We may ask you to verify control of the account. Account deletion is a support request, not an available one-click account control. Applicable retention duties may limit deletion of payment or security records.

Rights & safety reports

For an artwork-rights concern, identify the public design URL, the original work and your relationship to it. For a security issue, describe the affected feature without sending credentials or another person’s private data. Publication review and content-correction requests are separate processes.

Contact WrapPrism